Frequently asked questions

Fill in the contact form, call 020 754 3816 or email [email protected]. Tell us what you want to record, how many people are involved and which dates work for you. A request commits you to nothing.

Within 2 working days you receive a proposed date and a quote. If nothing arrives, check your spam folder or give us a ring.

Once you have accepted the quote by email and the 30% deposit has arrived. Until then we cannot hold the date for you.

Sessions last at least 2 hours. For a band, a full eight-hour day often works out cheaper: it costs €595 instead of eight separate hours at €85.

Yes, you need to be at least 16. Younger musicians are welcome together with a parent or guardian who also signs the booking.

The 42 m² live room takes up to 6 musicians at the same time. The 6 m² booth is set up for one voice.

Yes, you play your own instruments, and your gear stays at your own risk, so insure it if needed. Microphones are on us: we have 22 to choose from.

Rehearse until the songs feel solid, agree on tempos and bring fresh strings or drum heads. Our guide on preparing a recording session has a full checklist.

Yes. With voice-over recording a director or client can listen in remotely and give notes while the speaker is in the booth.

The end time does not move automatically and the booked time remains payable. Leave some margin, especially if you are driving and still need to find paid parking.

Through a download link. After full payment the link stays active for at least 14 days. Check the files straight away and make your own backup.

We keep project files for 6 months after delivery. During that time you can ask for a new download link free of charge. After that the files are deleted.

Export each track as a separate file from the same start point, with no processing on the master bus. The guide on delivering tracks for mixing covers every detail.

2 revision rounds per song are included in the €240 price. One round is a single combined list of notes on the latest version. Extra rounds are agreed in advance at a fixed price.

Yes. With mastering we produce a master per format, with loudness matched to each platform. Background is in master formats and loudness.

Copyright in your songs and lyrics stays with you. To the extent that Comptelogicza B.V. acquires any rights in the recordings, mixes or masters, we transfer them to you once the invoice is paid in full. On request we put this in a separate signed deed.

Only once the invoice has been paid in full. Until then you may not publish or distribute the files; see our terms and conditions.

No, not without your written permission, and that includes social media. Crediting the studio is welcome but never required.

We process it only to carry out your project; see the privacy policy. If you are a business client and your files contain other people's data, our data processing agreement also applies.

With your booking confirmation you receive an invoice for 30% of the quoted amount. The deposit is deducted from the final bill.

Private clients pay the balance by the end of the session, or before files are delivered for an assignment. Business clients pay within 14 days of the invoice date.

Nothing up to 3 days before the session: we refund the deposit within 14 days. If you cancel later or do not show up, we keep the deposit, and we never charge more than that.

If you book as a consumer at a distance, you have 14 days to change your mind. If your session falls inside that period, we ask you to request an earlier start explicitly. The full rules are in the terms and conditions.

If, for example, the engineer is ill or equipment fails, we offer a new date or refund everything within 14 days. The choice is yours.